Terms & Conditions

The services you find on this website are provided by Community Transport Calderdale Limited. We are a registered charity (Reg. No. 1093919) and a company limited by guarantee (Company No. 04392505) at the following address: Units B8 & B10, Tenterfields Business Park, Luddendenfoot, HX2 6EQ

1.2 ORDERING

Please use our online shop to place your order. Full payment is required to secure your place on a trip or as payment for registration to one of our services.

It is your responsibility to ensure the information you provide is accurate, please ensure you check all details before placing your order. If fixed wheelchair transportation is needed please ensure Community Transport Calderdale Ltd is informed, if we do not receive this information we cannot guarantee transportation.

1.3 PAYMENT

Community Transport Calderdale Ltd accepts payments via Worldpay. Worldpay is a safe and easy way of ensuring you are using a trusted and secure electronic payment gateway.

1.4 RETURNS/REFUNDS/CANCELLATIONS

Community Transport Calderdale Ltd is a charity and operates on very limited resources therefore please think carefully before asking for a refund or cancelling your order.

However, if for any reason you are unhappy with the service we have provided or need to cancel your order for health reasons please contact us at the address below –

Community Transport Calderdale Limited

Units B8&B10 Tenterfields Business Park

Luddendenfoot

West Yorkshire

HX2 6EQ

Tel. 01422 888080

No refund will be given to trips cancelled within 14 days of departure and refunds on our other services will be considered upon receiving written request.

Any complaint regarding our trips should we received within 7 days of the date of departure.

1.5 PERSONAL DATA

Any personal information you provide to us through our website will be taken as consent for us to use in the specific purpose for which is was obtained.

We will not pass on your data and take appropriate action to ensure it is not lost or misused.